Patient Portal

The Healow eClinicalWorks Patient Portal is a convenient, secure health management tool you can use anywhere you have Internet to access important information about you and your visit(s) to our medical practices. The patient portal facilitates better communication with your physician's office by providing convenient 24/7 access from the comfort and privacy of your own home or office.

This portal is specifically for patients of medical practices employed by Jackson Purchase Medical Group. For hospital records on the Jackson Purchase Medical Center portal, click here.


Information available on the Jackson Purchase Medical Group patient portal includes:

  • Health record information
  • Appointment details
  • Lab reports
  • Current medication list and medication history

After registration, all patients who supplied a valid (non-work) email address will receive an electronic invitation from Healow eClinicalWorks and a link to register online for the patient portal. This email will contain your user ID and password you will need to login. Once logged in, you will be prompted to enter your date of birth and the phone number that is on file with your clinic. You will then be prompted to change your password and setup a security question. If you do not receive an e-mail within 24 hours please contact your clinic. If you have any difficulty registering or using the service, please contact your clinic.